Shipping & Returns

If you're unsatisfied with your purchase for any reason, you may return it within 30 days of receiving your order for a full refund or exchange. Please note that returned items must be unused, in their original condition, and in the original packaging.

To initiate a return, please contact our customer service team at info@inspied-genius.com with your order number and details of the item(s) you wish to return. Our team will provide you with further instructions on returning your item(s) and processing your refund or exchange.

Every order will be shipped within 48 hrs. Postage by Royal Mail/Parcelforce.

UK: 48hr Tracked.

Europe: 3-5 Business Days - Tracked

Rest of the world: 6-7 Business Days - Tracked

Standard delivery times for international orders vary based on the destination country and chosen shipping method.

For our global customers, we provide international shipping to most countries. International shipping fees and delivery times may vary based on your location. Please be aware that customs duties and taxes may apply upon delivery, and these charges are the responsibility of the recipient. Most delivery options are between 3-5 business days (Europe) and 6-7 business days (international).

Please contact us if your choice of country postage option is not available and we will see check delivery to your country.

Upon dispatch, you will receive a shipping confirmation email containing tracking information. You can utilise this tracking number to monitor the progress of your delivery.